ESENT fundamentals

eSense Human Resources Szolgáltató Nyrt. engages in the provision of customer relations solutions. It operates through the following segments: Call Center, Adult Education, Consulting, Card Authorization, and Other. The Call Center segment is involved in inbound and outbound telephone customer service tasks. The Adult Education segment offers call center customer relationship, sales and recovery, and team building trainings. The Consulting segment includes process development, reorganization, and turnkey handover of complete call centers. The Card Authorization segment deals with the authorization of Széchenyi Recreation Card (SZÉP) and health insurance cards. The Other segment refers to the secretarial, translation, headquarter, and office services. The company was founded by Szabolcs Jakab and Denes Antal Osztroluczky on September 12, 2007 and is headquartered in Budapest, Hungary.